The Fact About etech That No One Is Suggesting
The Fact About etech That No One Is Suggesting
Blog Article
a specialist demeanor with a chance to acquire ownership of every chat, call or e-mail and come across an answer For each and every client.
the center and soul of our organization is our men and women. We’re a workforce of mission-driven engineers using a passion for purposeful innovation and collaboration to solve sophisticated real-earth issues for our consumers. we've been often on the lookout for like-minded expertise!
helps in supervision and coaching of new or present brokers within the Sales Floor as wanted, and in the event that there isn't any instruction courses, functions as an Assistant workforce chief over a campaign assigned as desired.
perform needs to be an opportunity to understand. we would like employees that drive to higher by themselves and proactively get the job done to take action.
handling a remote or hybrid workforce is usually demanding, but with the correct strategies, it might be a success! During this episode of Quick Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable strategies on how to successfully direct hybrid or distant teams—from setting distinct goals to fostering solid communication.
Proven working experience in lead technology and organization development while in the BPO, simply call center, or IT solutions industries.
These people fully grasp and worth there are not many factors in life which are more satisfying than remaining instrumental in influencing Other individuals get to their potential and best aspirations.”
Etech’s world facilities – Onshore, Nearshore, and Offshore, contain the abilities to customise the solution that best suit your whole requirements. With Etech’s worldwide outreach, Etech is always accessible to aid your buyers and deliver steady Excellent experiences.
a gaggle of devoted leaders inside the Speak to center market who are passionate about making a exceptional variance for our
About us Etech provides future-technology BPO alternatives. A global minority-owned company, Etech has designed and trademarked how to turn your info into strategic insights. Leveraging the strength of synthetic plus human intelligence Etech boosts instruction and coaching to concentrate on critical behaviors making enhanced purchaser ordeals and shareholder price. Etech introduced in 2003 with only 400 employees and one Make contact with Centre in Nacogdoches, Texas.
just take responsibility and initiative to establish Main competencies and click here competencies by being involved with each and every side of non-public advancement.
a normal day includes making and answering inbound and outbound phone calls, protecting account documentation, and creating a optimistic rapport with our client base.
you may Engage in a task in retention as you connect collaboratively with gross sales to handle any shopper troubles.
assess and synthesize consumer research findings, translating complex user experiences into actionable insights and pinpointing Main complications to resolve.
Report this page